This Payment Policy sets out how inky.casino — operated by Zephyr Holding Sociedad de Responsabilidad Limitada under a licence issued by the Anjouan Offshore Financial Authority — handles deposits, withdrawals, verification, and all related financial matters. Please read it carefully before making any transaction. By depositing funds, you confirm that you have read and accepted this policy in full.
inky.casino is owned and operated by Zephyr Holding Sociedad de Responsabilidad Limitada, incorporated in Costa Rica and licensed by the Anjouan Offshore Financial Authority. All financial transactions on the platform are processed under that regulatory framework. Players should be aware that the regulatory protections available may differ from those offered by locally licensed operators in their country of residence. It is your responsibility to ensure that using inky.casino complies with the laws applicable in your jurisdiction.
inky.casino supports transactions in fiat currencies as well as cryptocurrency. The currency selected at the time of registration will, in most cases, be your default account currency. You are responsible for confirming your chosen currency before completing registration, as changes may not be possible once your account is active. Where currency conversion is required, the applicable exchange rate will be applied at the time of the transaction. inky.casino does not guarantee any particular exchange rate and accepts no liability for fluctuations in value.
The minimum deposit amount at inky.casino is €20 per transaction (or the equivalent in your chosen currency). Deposits below this threshold will not be processed and will be returned to the originating payment method.
inky.casino accepts deposits via a range of payment methods, including card payments, bank transfers, and cryptocurrency. The full and current list of accepted methods is displayed at the cashier. Availability of specific methods may vary depending on your country of residence.
Deposits are generally credited to your inky.casino account in real time or within a few minutes of the transaction being confirmed by your payment provider. In rare cases involving additional security checks or third-party processing delays, it may take longer. If a deposit has not appeared in your account within one hour, please contact our support team via 24/7 live chat or at [email protected].
inky.casino may offer deposit limit tools to help you manage your spending. You may also be required to comply with limits set by your payment provider. inky.casino reserves the right to impose additional deposit limits at its discretion, particularly where responsible-gaming or anti-money-laundering obligations require it.
If a deposit is declined, no funds will be deducted from your account. Declines may occur for reasons including, but not limited to, insufficient funds, card issuer restrictions, or internal risk controls. inky.casino accepts no liability for fees charged by your payment provider in connection with a declined transaction.
The minimum withdrawal amount for fiat payment methods is €40 (or the equivalent in your chosen currency). Minimum withdrawal thresholds for cryptocurrency may differ and will be displayed in the cashier at the time of your request.
For non-jackpot winnings, a monthly withdrawal cap of €15,000 applies. Winnings derived from jackpot games may be subject to separate terms communicated to you at the time of the win. inky.casino reserves the right to pay jackpot winnings in instalments where the amount exceeds applicable limits.
inky.casino aims to process withdrawal requests promptly. Indicative processing times are as follows:
| Method | Average Clearing Time |
|---|---|
| Cryptocurrency | Average 9 minutes 35 seconds |
| Card / Bank Transfer (fiat) | Up to 48 hours |
The times above reflect inky.casino's internal processing window and begin once your withdrawal request has been approved and all verification requirements have been satisfied. Additional time may be required by your bank or payment provider after funds leave inky.casino's systems. We accept no liability for delays caused by third-party financial institutions.
As a standard anti-money-laundering control, inky.casino requires that withdrawals be made to the same payment method used to make a deposit, up to the amount deposited via that method. Where this is not possible — for example, because a card has expired — you must contact the support team, who will guide you through an alternative approved process. inky.casino reserves the right to request supporting documentation before processing a withdrawal to an alternative method.
Once a withdrawal request has been submitted, it will enter a pending period during which inky.casino carries out standard verification checks. You may cancel a pending withdrawal before it has been approved and processed, in which case the funds will be returned to your inky.casino account balance. Cancelling a withdrawal and redepositing those funds into gameplay is your responsibility; inky.casino accepts no liability for any losses arising from such a decision.
inky.casino reserves the right to delay or withhold a withdrawal in the following circumstances:
Where a withdrawal is withheld for investigative purposes, inky.casino will endeavour to communicate the reason and expected timeline to you as soon as it is lawful to do so.
Certain bonuses and promotional credits must be fully wagered before associated winnings can be withdrawn. The applicable wagering requirements for each offer are set out in the relevant bonus terms. The following is a summary of the wagering requirements attached to the current welcome packages:
| Package | Deposit | Wagering Requirement | Validity |
|---|---|---|---|
| Casino Welcome | First | 40x bonus | 7 days |
| Casino Welcome | Second | 40x bonus | 7 days |
| Casino Welcome | Third | 40x bonus | 7 days |
| Live Casino Welcome | First | 40x bonus | 7 days |
| Live Casino Welcome | Second | 15x bonus | 7 days |
| Live Casino Welcome | Third | 15x bonus | 7 days |
| Sports Welcome | First | 6x bonus | 15 days |
| Sports Welcome | Second | 5x bonus | 15 days |
While a bonus is active, the maximum permitted bet or stake per round or event is €5. Slots contribute 100% towards bonus wagering requirements. Live casino games contribute 10%. Table games and video poker contribute 0%. Jackpot games are inaccessible until all associated wagering requirements have been cleared. If a bonus expires before wagering is complete, the bonus and any winnings derived from it will be forfeited. Your real-money balance is always used first before any bonus balance.
Cashback credited through the daily cashback programme carries no wagering requirement and is credited to your account each morning at 11:00 UTC. Rakeback is paid to your real balance at the end of each qualifying session and is fully withdrawable without wagering conditions.
inky.casino is required by its licensing conditions and applicable anti-money-laundering regulations to verify the identity of all players. KYC checks protect both the player and the platform against fraud, identity theft, underage gambling, and financial crime.
inky.casino may request identity verification at any stage of your relationship with us, including but not limited to:
To complete verification, you may be asked to provide one or more of the following:
If you do not provide the requested documentation within any timeframe communicated to you, inky.casino reserves the right to suspend withdrawal functionality, restrict your account, or — in serious cases — close your account entirely. Where funds remain in a restricted account and the player's identity cannot be verified, inky.casino will follow the procedures required by its licensing authority with respect to those funds.
All documents and personal data submitted for KYC purposes are handled in accordance with inky.casino's Privacy Policy. We will not share your personal information with third parties except where required to do so by law, regulatory obligation, or our licensed payment and verification service providers.
inky.casino maintains a strict anti-money-laundering programme in accordance with the requirements of the Anjouan Offshore Financial Authority and applicable international standards. We do not accept cash or anonymous payment instruments. All deposits must originate from a payment account held in the name of the registered inky.casino account holder. Third-party deposits — where the person making the payment is not the registered account holder — are strictly prohibited and may result in the immediate suspension of your account and return of funds to their source.
inky.casino reserves the right to carry out enhanced due diligence on any account and to report suspicious activity to the relevant authorities without prior notice to the player, as required by law.
inky.casino is committed to promoting responsible gambling. All players must be aged 18 or over to register and make deposits. We offer a range of responsible-gambling tools designed to help you remain in control of your spending:
To activate any of these tools, or to request self-exclusion, please contact our support team via 24/7 live chat or at [email protected]. If you believe you may have a problem with gambling, we encourage you to seek help from an independent support organisation. Please note that, as inky.casino does not hold a KSA (Kansspelautoriteit) licence, the mandatory responsible-gambling protections required of KSA-licensed operators do not apply here. Dutch players should take particular note of this distinction and are encouraged to check their local legal obligations before playing.
inky.casino does not currently charge players a fee for standard deposits or withdrawals. However, your bank, card issuer, or payment provider may apply their own fees, and currency conversion charges may apply where your account currency differs from that of your payment method. inky.casino accepts no responsibility for fees levied by third-party financial institutions. In cases where inky.casino reasonably suspects that a payment method is being used to abuse a bonus or exploit the platform, we reserve the right to pass on any associated processing costs.
A complete record of your deposit and withdrawal history is available in the transaction section of your inky.casino account. It is your responsibility to review this history regularly and to report any discrepancies to our support team promptly. inky.casino maintains its own transaction records for a minimum period as required by its licensing conditions and applicable law.
In the event of a technical error affecting a deposit, withdrawal, or game round, inky.casino reserves the right to void affected transactions and restore account balances to their correct pre-error state. We will endeavour to notify affected players as quickly as possible and to resolve any such issues fairly and promptly. inky.casino accepts no liability for losses arising from technical failures that are outside our reasonable control, including failures caused by third-party payment processors or network outages.
inky.casino reserves the right to amend this Payment Policy at any time. Material changes will be communicated via a notice on the website or by email to the address registered on your account. Continued use of inky.casino following notification of a change constitutes your acceptance of the revised policy. We recommend reviewing this page periodically. This policy was last reviewed in August 2026.
If you have any questions about this Payment Policy, a pending transaction, or your account, please contact us:
We aim to respond to all email enquiries within 24 hours. For urgent payment matters, live chat is the fastest route to resolution.
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